Invoicing, leasing with Surface All Access for Business, and payment plans help take the stress out of shopping for your business. Call to discuss flexible payment options. As part of the Microsoft Store Promise, our store associates teach live online classes and create essential videos to help you achieve more.
Sign me up. Thank you! Stay informed about special deals, the latest products, events, and more from Microsoft Store. Email address required. I would like information, tips, and offers about Microsoft Store and other Microsoft products and services. Click here to read the Privacy Statement. Talk to an expert. Need help? No Thanks. Microsoft Store Online Trade-in Program Trade in your old used device-laptop, tablet, phone, or game console-and get cash back.
If your old device isn't eligible for trade-in, we'll help you recycle it for free. Check your device's eligibility. For personal For business. Previous Next. How trade-in works. Complete a purchase Get started by buying a new device online at Microsoft Store. Then save your order details from your Microsoft account as a PDF receipt. You'll need that later to complete your trade-in transaction.
Get a trade-in value Check the eligibility of your used device by sharing some details about its condition on the CExchange appraisal page.
For pre-orders, trade-in offers cannot be claimed until your device purchase has shipped. Send in your old device Pack and ship your device to CExchange for free within 15 days of your trade-in approval. Once received, CExchange will inspect it against your appraisal details and determine its final value.
Ready to trade in? Grab your used device and begin the trade-in process. Get started. All Microsoft Store qualifying devices. Show all. Surface Trade-In. Shop all PCs. All mobile phones. Skip All mobile phones Previous slide Next slide.
The CExchange difference The leading electronics trade-in and recycling service for retailers, CExchange is the trusted strategic partner for the Microsoft Store Online Trade-in Program.
Expand all Collapse all. The Microsoft Store Trade-in Program powered by CExchange lets you trade in an eligible used device for rebate after purchasing a qualifying device from Microsoft Store.
Just answer a few questions regarding the brand, model, and condition of your used device. If you approve of the trade-in price, just print out a prepaid shipping label and ship your used device to CExchange.
Once your used device is received and its condition inspected and approved, a rebate will be issued by CExchange to you within 14 days.
You can read the full Microsoft Store Trade-in Program terms and conditions. CExchange is a U. Locate the order of your new device. Select Details to view and save the order details as a PDF—this is your proof of purchase. For help with this, you can reference a visual how-to. To get a quote and upload your proof of purchase, visit the Microsoft Trade-in Program powered by CExchange portal page.
At this time, only online purchases from Microsoft Store are eligible for online trade-ins. To qualify for trade-in credit on a new device purchased at a physical Microsoft Store location, you would need to bring in your eligible used device when you make your purchase.
Or bring in your eligible used device and receipt within 15 days of purchase to complete a trade-in transaction. For the safety and well-being of our customers and employees, our Microsoft Store locations are currently closed. Check the status of your local Microsoft Store. Once your device has been received and evaluated, CExchange will issue a payment via your choice of PayPal or bank transfer. This promotion applies only to select Surface devices purchased from Microsoft Store.
You can trade in one eligible used device for each qualifying Surface device you purchase at Microsoft Store. For example, if you purchase three qualifying Surface devices from Microsoft Store, you can trade in up to three eligible used devices.
For pre-orders, be sure to wait until the release date of the product to start a trade-in claim process. Your payment method should have been charged and the new product has shipped before submitting your proof of purchase.
In the case, the trade-in requires to submit the IMEI of the new devices purchase, you will need to wait until you received the new device. The Microsoft Store Promise. Fast, free shipping Get your order in days with no minimum purchase required. See shipping details. Free returns Return almost any product in like-new condition in its original packaging within 30 days.
See returns details. Instant software downloads Install most apps and software, like Microsoft , Windows, and Xbox games, via digital download. Free expert help Get free expert help with shopping, orders, product training, and more.
Contact us. Offer valid for reimbursements with purchases of select hardware devices from Microsoft Store, after trade in of qualifying devices PC, laptop, mobile phone, tablet, video game console , while supplies last. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements.
All trade-ins are final. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Contact us. The Computer Trade-Up program is a trade-up, meaning one new computer is provided to an employee in exchange for one qualifying old computer. The university strives to maintain the most up-to-date and efficient hardware across campus; therefore, re-deployment of computers will be not permitted - except through the EduCycle Program.
Visit the online Trade-Up Wizard and review the resources below. Several options exist for a replacement computer. TU has recommended hardware models and configurations that you can choose from. A stock of standard Windows desktops is kept in inventory because it is our most widely used computer on campus. All other models will need to be purchased and will require approval and partial payment by your department.
The computer's purchase date is a "base" factor determining whether a computer qualifies for the Trade-Up Program. The following information will help you determine if a computer meets both hardware and usage criteria in order to be considered for the Trade-Up Program:.
Criteria are based on the age of the computer and the make and model of the computer. In order to meet hardware qualifications, a computer must meet the following criteria:. All ten criteria below must be true in order for a computer to be considered for the Trade-Up Program:. Note: If a faculty or staff member is working for multiple departments and has multiple qualifying computers, only one can be replaced through this program each year, the department could elect to use their own funds.
As part of the Computer Trade-up Program, OTS works with academic and administrative departments to review their registered computer inventories and determine which systems qualify.
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